Once your application has been submitted, we will start the review process, which may take up to 3-5 business days. We encourage you to submit a complete application. Incomplete applications will result in processing delays.
You will receive a letter letting you know if you have been approved or not.
If your application is approved:
- You will receive a letter stating how you will receive the medicine. Your prescriber will receive a fax.
- The pharmacy will ship the medicine to the address that you and or your provider indicated on the application (excluding MYDAYIS and VYVANSE).
If your application is missing information:
- If any information is missing or illegible, you and your health care provider will receive a notification letter (fax or mail).
- If the missing information is obtained successfully, all new documentation and information will be reviewed.
- After three unsuccessful attempts to reach you and your health care provider, a denial decision is made.
If your application is denied:
You will receive a denial letter if it was determined that your application did not meet the eligibility criteria. You may appeal this decision within 90 days of the processing date or reapply after the 90-day period.
Re-apply
Once approved, you’ll receive the medicines you need for up to one year, but you must re-apply each year to continue to receive the medications for free. Before your enrollment ends, we’ll send you a reminder to renew your application for next year.